Privacy Policy

TrustScape respects your privacy and is committed to protecting your personal information.

Information We Collect

Depending on the services used, we may collect:

• Name
• Email address
• Mobile number
• Educational information
• Assessment responses
• Audio and video recordings during mock interviews
• AI-generated assessment reports
• Technical information such as browser type, IP address, and device information

How We Use Your Information

We use the collected information to:

• Provide interview practice and assessment services.
• Generate personalized reports and recommendations.
• Improve our AI models and platform quality.
• Provide customer support.
• Communicate important service updates.

Sharing of Information

We do not sell your personal information.

Information may be shared only:

• With your consent.
• With educational institutions or employers where you have explicitly chosen to share your assessment results.
• Where required by applicable law.

Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect
your information from unauthorized access, disclosure, or misuse.

Data Retention

Assessment data and associated recordings are retained only for as long as necessary to
provide our services, comply with legal obligations, or improve our platform.

Cookies

Our website may use cookies and similar technologies to improve user experience and
website functionality.

Your Rights

You may request access to, correction of, or deletion of your personal information by
contacting us.

Contact

For privacy-related enquiries, please contact:

support@trustscapeai.com

This Privacy Policy may be updated periodically. The latest version will always be available
on this page.]

WhatsApp Communications

With your explicit consent, Trustscape AI Pvt Ltd may send you service-related messages, alerts, updates, and support responses via WhatsApp.

• We collect your WhatsApp number only to deliver these communications.
• Message frequency depends on your account activity and preferences.
• You can opt-out at any time by replying STOP to any WhatsApp message from us.
• We do not sell or share your WhatsApp number with third parties. Your data is
  processed by our authorized Business Solution Provider, Interakt, solely for the purpose
  of delivering WhatsApp messages on our behalf, in compliance with WhatsApp’s
  Business Messaging Policy.
• For any questions, contact us at support@trustscapeai.com